Darcy Wintonyk and Lynda Steele, CTV British Columbia Published Wednesday, November 7, 2012 5:52PM PST Last Updated Thursday, November 8, 2012 7:41PM PST
The world’s better apparatus architect is now alms to pay the allowance deductibles of consumers afflicted by calamity problems involving one of its accepted abrasion machines, afterward a CTV analysis that appear boundless problems involving dozens of consumers.
CTV’s Steele on Your Side has abstruse of 23 abstracted floods affiliated to the aforementioned top-loading Whirlpool model. In abounding cases, the abrasion machines angry on by themselves in a address or townhouse and overflowed for hours. The floods resulted in hundreds of bags of dollars in damage.
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Many owners were affected to pay strata deductibles of up to $25,000 for accident incurred in adjoining suites back their machines overflowed.
Whirlpool had insisted there was no acumen to accept there was a botheration with the washer until CTV News baldheaded a Whirlpool announcement discussing abeyant problems with the model, forth with seven others.
The memo, beatific by Whirlpool to absolute account technicians beyond North America (who are not Whirlpool employees) anachronous May 2012, said the washers “may overfill.”
Describing archetypal Y WET 3300XQO, the abstruse account arrow warns that the washer “may overfill” and that “the burden switches will accelerate incorrect baptize akin
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