November 22, 2010|By Sandra Pedicini, Orlando Sentinel
Consumer Reports today apparent its latest public-education campaign: its aboriginal Naughty & Nice Holiday List. The account identifies some acceptable and some not-so-good arcade behavior of assorted companies.
“Our ambition isn’t to acclaim one aggregation or put bottomward another, but to alarm out specific behavior that we anticipate put consumers aboriginal or put them abaft the eight ball,” said Tod Marks, chief editor and citizen arcade able at Consumer Reports, in a statement.
The Naughty & Nice Holiday Account is based on ascribe from Consumer Reports’ reporters and editors who awning shopping, travel, hospitality, telecommunications and added areas.
Consumer Reports addendum that the Naughty & Nice Holiday Account is based on specific behavior and is not cogitating of a aggregation as a whole.
The afterward companies were amid those criticized by Consumer Reports:
Verizon Wireless, for acceleration to $350 the Early Termination Fee if consumers aish smart-phone affairs afterwards the 30-day adroitness period.
Macy’s, for aircraft accuse based on the dollar bulk of the order, not the admeasurement and weight of the package.
CompUSA, for arty restocking fees of “up to 25 percent” of the acquirement amount on any artefact that doesn’t accommodated its acknowledgment criteria.
Buy.com, which does not acquiesce allotment
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